James Zenner

United States Army

Director, Military & Veterans Affairs

James (Jim) Zenner most recently worked for the Los Angeles County Department of Mental Health (LACDMH) as a Mental Health Program Manager III. In this capacity, Jim was responsible for the implementation and oversight of the Veteran Peer Access Network, and was the lead program manager assigned to collaborate with the Veteran Healthcare Administration, Veteran Benefits Administration, CalVet, and other federal and local agencies regarding veteran programming for LACDMH. In addition, Mr. Zenner is responsible for working with the philanthropic sector through a public private partnership with Southern California Grantmakers to bolster collective impact work through the LA Veteran Collaborative to help leverage private funding to expand social service capacity.

Jim’s prior experience includes working as a Peer Support Coordinator for the United States Department of Veteran Affairs, Director of Homeless Veteran Programs/Subject Matter Expert for Vets Advocacy, Associate Director of Community Programs for the Steven A. Cohen Military Family Clinic at the University of Southern California, Consultant for the Volunteers of America Incorporated, Assistant Director of Clinical Veteran Services for Volunteers of America Los Angeles, and a Consultant for Vets Advocacy Incorporated.

Mr. Zenner enlisted in the United States Army from April 2004 to April 2008, completed one deployment in support of Iraqi Freedom as an All Source Intelligence Analyst from 2006-2007 with 1-14 Cav, 3rd Stryker Brigade Combat Team, 2nd Infantry Division “Second to None.” Jim went on to serve in the United States Army Reserve from April 2008 to May 2011. He possesses a Master of Social Work from the University of Southern California and a Bachelor of Arts in Psychology from St. Martin’s University.

Zuleyda Santana, MBA.,

Chief Deputy, Military and Veterans Affairs

Chief Deputy Zuleyda (Zuly) Santana embodies a lifelong commitment to public service, rooted in her deep-seated desire to uplift and support others. From her humble beginnings as a teenager in an immigrant family, she recognized the pressing needs within her community and took proactive steps to address them.

Commencing her journey in public service at the age of 17, Mrs. Santana embarked on a path dedicated to serving vulnerable populations. Her tenure at the Los Angeles County Department of Community and Senior Services, later known as the Workforce Development, Aging, and Community Services (WDACS), saw her evolve as a young leader always going above and beyond. She split her time between school and public service and worked her way up the ranks in the administrative field.

Mrs. Santana came to the Department of Military and Veterans Affairs in Spring of 2023 as a former key business operations advisor for the Los Angeles County Fire Department, where she helped ensure that the day-to-day operations of three diverse bureaus, comprised of Administrative Services, Fire Prevention, and Special Services ran smoothly.

As a senior leader of the Department of Military and Veterans Affairs, she spearheaded transformative initiatives within the Administrative Services Division. Her visionary leadership has led to the implementation of robust compliance protocols, fostering accountability and transparency. Moreover, she has fostered a culture of mentorship, creating an inclusive and empowering work environment that prioritizes exceptional customer service for department personnel, vendors, and the public.

Mrs. Santana’s forward-thinking approach transcends conventional boundaries, allowing her to devise innovative solutions and secure optimal outcomes.

Chief Deputy, Military and Veterans Affairs
Patriotic Hall Offices are open from: 8am-5pm Monday, Tuesday, Thursday & Friday
• Wednesday from 8am-8pm•

For veteran services, please contact
Info@mva.lacounty.gov or call 1-877-4LA-VETS.
If you are interested in renting an event space, please contact Reservations@mva.lacounty.gov
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